FAQs


Q. Where is your head office? Our company is based in Delhi; we have our manufacturing set up in Delhi itself. Q. What are your payment terms? It depends on the buyer but we prefer telegraphic transfer (TT), Documentary credit is also acceptable in case of big shipments. Q. Do you provide free samples? Samples are paid but we provide samples on minimum price. Freight/courier charges : Freight charges are calculated according to weight of the consignment and destination depending upon the buyer choice, freight charges are included in the final proforma invoice. Minimum order value : All orders are equal for us and entertained, executed as usual. Q. Who we are? We are a 2 decades old company manufacturing and exporting of Orthopedic Implants and Instruments, medical disposable items, hospital furniture, rehabilitation aids and power tools as well Q. What we do? In addition to manufacturing power tools, orthopedic implants and instruments, we deal in all medical disposable items, hospital furniture and rehabilitation aids, means complete medical items are under one roof Q. How can I satisfy myself that we are the best supplier? Self experience is the best teacher, we can provide you samples of your desired products before making an order or we invite you to come at our manufacturing setup, see the quality manufacturing process and make good decision. Q. What is your quality policy? Life is precious for everybody. Our aim is to produce best quality and safe products for saving and improving life of every human being across the globe. Our products are checked at each step of manufacturing process to ensure best quality; we are an ISO certified organization. Q. What is the company's philosophy? Long term business is the primary concern for our company. Q. Do you export to my country? We are exporting our products to all over Africa, Middle East, south Asia, South America, no matter where are you located, we export our products across the globe. Other questions/queries In case of any questions/clarification including prices, please don't hesitate to contact us, we shall be happy to start long term business relationship with your esteemed organisation.